Your front desk is busy. Your phone doesn't have to ring.
Toccavi answers guest calls around the clock: room reservations, check-in questions, local recommendations, and special requests. Your staff focuses on the guests in the lobby.
The problem
Every missed call is a missed opportunity.
Use cases
How hotels & hospitality use Toccavi.
Room reservations
Guests call to check availability, compare room types, and book directly. Toccavi provides real-time answers and captures booking details for your reservation system.
Concierge requests
Restaurant recommendations, directions, transportation, and local activities. Your AI knows your area and property amenities inside and out.
Check-in and check-out questions
Guests call about early check-in, late checkout, parking, Wi-Fi, and property policies. Toccavi answers instantly, reducing front desk call volume.
Special requests and upsells
Room upgrades, extra pillows, birthday setups, spa bookings. Toccavi captures requests and can suggest premium add-ons, increasing revenue per guest.
Features
Built for hotels & hospitality.
Property knowledge base
Import your website and Toccavi instantly knows room types, amenities, policies, local attractions, and dining options. Guests get concierge-level answers every time.
Multi-language support
International travelers call in their preferred language. Toccavi handles conversations naturally, removing language barriers your front desk faces daily.
Reservation capture
For every booking inquiry, Toccavi captures guest name, dates, room preference, special requests, and contact info. Your reservation team follows up with confirmation.
Overflow and after-hours coverage
Peak check-in times and overnight calls handled automatically. Every call gets a warm, professional response regardless of when it comes in.
Setup
Live in under 5 minutes. No technical skills required.
Tell Toccavi about your business
Talk or type. Describe your services, hours, policies, and how you want calls handled.
Import your website
Toccavi reads every page automatically. Your AI becomes an expert on your practice in minutes.
Go live
Get a phone number or forward your existing line. Your next caller talks to Toccavi.
Frequently asked questions
Start answering every guest call.
Free plan available. No credit card. No setup fees. Your AI is ready in 5 minutes.
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