Can Toccavi give repair estimates over the phone?

Toccavi provides standard pricing for services you've configured (oil changes, brake pads, tire rotations, etc.). For complex repairs that require diagnosis, it captures vehicle details and schedules an inspection.

How does it handle warranty or insurance claims?

You train Toccavi on your warranty policies and accepted insurance plans. It answers common questions and captures claim details for your service advisor to process.

Does it work for both independent shops and dealerships?

Yes. Independent repair shops use it for service scheduling and customer intake. Dealerships use it for service department calls, reducing the load on their BDC team.

AI for Auto Shops & Dealers

Your mechanics are under the hood. Your phone is still answered.

Toccavi handles service scheduling, repair status inquiries, parts questions, and new customer intake while your technicians focus on the cars in the bay.

Start capturing every service call See pricing

Free plan available Set up in under 5 minutes No credit card required

The problem

Every missed call is a missed opportunity.

62%

of auto shop calls go to voicemail during peak service hours

Auto Service Professional

$250-$600

average service ticket lost per missed appointment call

Automotive Management Institute

45%

of customers choose a different shop after a single missed call

J.D. Power

Use cases

How auto shops & dealers use Toccavi.

Service appointment scheduling

Oil changes, brake jobs, inspections, and major repairs. Toccavi checks your calendar, captures the vehicle details, and books the service while the customer is on the phone.

Repair status updates

Customers call asking "is my car ready?" Toccavi provides updates you've logged, reducing the constant interruptions to your service advisors.

Parts and pricing questions

Callers ask about parts availability, labor estimates, and warranty coverage. Your AI gives accurate answers based on your service menu and pricing.

New customer intake

First-time callers get a professional experience. Toccavi captures their vehicle info, service history concerns, and preferred appointment times.

Features

Built for auto shops & dealers.

Vehicle-aware intake

Toccavi captures year, make, model, and mileage during every call. Your service team gets complete information before the car even arrives.

Service menu knowledge

Import your website or tell Toccavi your services and pricing. Callers get instant answers about oil change costs, brake service timelines, and available appointments.

Recall and maintenance reminders

Customers calling about recall notices or routine maintenance get informed answers. Toccavi books follow-up appointments and captures the details.

Multi-location support

Running multiple shops? Toccavi routes calls based on location, shares a unified service menu, and books to the correct calendar.

Setup

Live in under 5 minutes. No technical skills required.

Tell Toccavi about your business

Talk or type. Describe your services, hours, policies, and how you want calls handled.

Import your website

Toccavi reads every page automatically. Your AI becomes an expert on your practice in minutes.

Go live

Get a phone number or forward your existing line. Your next caller talks to Toccavi.

Learn more about setup

Frequently asked questions

Start capturing every service call.

Free plan available. No credit card. No setup fees. Your AI is ready in 5 minutes.

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