Patients call. Toccavi answers. Hold times disappear.
Toccavi handles appointment scheduling, prescription refill requests, office hours inquiries, and new patient intake. Your staff focuses on in-office care.
The problem
Every missed call is a missed opportunity.
Use cases
How medical practices use Toccavi.
Appointment scheduling
New and returning patients call to book checkups, follow-ups, or specialist visits. Toccavi checks availability and books on the spot.
Prescription refill requests
Patients call for refills. Toccavi captures the medication name, pharmacy, and patient ID, then flags the request for clinical review.
Office hours and location info
Common questions about hours, directions, parking, and accepted insurance are handled instantly without staff involvement.
New patient registration
Captures demographics, insurance info, and primary concern. Sends a pre-visit packet link so patients arrive prepared.
Features
Built for medical practices.
Multi-provider scheduling
Books appointments across multiple doctors, NPs, or PAs. Each provider has their own calendar and availability rules.
Clinical message routing
Non-urgent clinical questions are captured and routed to the nursing line. Urgent symptoms trigger your configured escalation path.
Insurance verification capture
Collects insurance provider, member ID, and group number upfront. Reduces front-desk data entry on arrival.
Appointment reminder calls
Automated confirmation reduces no-show rates. Canceled slots can be offered to waitlisted patients.
Setup
Live in under 5 minutes. No technical skills required.
Tell Toccavi about your business
Talk or type. Describe your services, hours, policies, and how you want calls handled.
Import your website
Toccavi reads every page automatically. Your AI becomes an expert on your practice in minutes.
Go live
Get a phone number or forward your existing line. Your next caller talks to Toccavi.
Frequently asked questions
Start reducing patient hold times.
Free plan available. No credit card. No setup fees. Your AI is ready in 5 minutes.
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